Frequently Asked Questions

About Bread Club

A guaranteed delivery of your chosen bread, on your chosen day of the week.

Choose what type of bread you want. 

Choose how many times a week you want it.

Choose on what days you would like it to be delivered.

Pre-pay your loaves.

Enjoy fresh bread delivered to your door by bike.

We sell four types of loaves: 

  • White sourdough – white wheat flour, wholemeal wheat flour, wholemeal rye flour, water, sea salt (contains gluten)
  • Seeded sourdough – white wheat flour, wholemeal wheat flour, malted wheat flour, wholemeal rye flour, water, sea salt; five seed blend – malted wheat flakes, barley flakes, sunflower seeds, millet and oats (contains gluten)
  • The Maltchester – a malted sourdough  white wheat flour, wholemeal wheat flour, malted wheat flour, wholemeal rye flour, water, sea salt; five seed blend – malted wheat flakes, barley flakes,sunflower seeds, millet and oats (contains gluten)
  • 100% rye (available without subscription) – wholemeal rye flour, cracked rye grain, five seed blend – malted wheat flakes, barley flakes, sunflower seeds, millet and oats (contains gluten)

Please note that all products are prepared, within our home kitchen which handles Gluten, Crustaceans, Eggs, Fish, Lupin, Milk, Molluscs, Mustard, Tree Nuts, Peanuts, Sesame seeds, Soya, Celery and Sulphur dioxide & sulphites.

Please, speak to us if you have any special dietary requirements.

We have been humbled and a little overwhelmed by the demand for our bread. Setting up Bread Club subscriptions allows us to plan our capacity better, deliver to more people and avoid waste. We occasionally have spare loaves – keep an eye on our Facebook page and Instagram.

We are working hard to test and build more capacity in order to be able to add more things to our menu. Bare with us as we do so and we will keep you posted on progress!

Yes, you can. Head over to our shop and choose Other products. Please, note we are not currently able to offer delivery for one off orders. You can collect your order from Goodness Zero Waste Shop (10 Crofts bank, M41 0TS).

Deliveries

We deliver all our bread by bike and at the minute are only able to offer deliveries within M41 postcodes and some M32 postcodes. If you live in M32, please, get in touch to confirm we are able to deliver.

We deliver on Thursdays, Friday and Saturday. We aim to deliver between 12 pm and 2 pm. Please, note we are a small team and only deliver by bike, so if you haven’t received your order by 4 pm, please, email us on hello@flourandsoulbakery.co.uk

We are happy to leave your loaf in a safe place for you. The bread is wrapped in a brown paper bag, so you will need a waterproof box if you don’t have a porch.

Payment and cancelations

Once you have chosen your Bread Club option you will receive a confirmation email containing your chosen delivery day and payment instructions. Please, note you will have 24 hours to complete your payment. If a payment is not received, we will unfortunately have to offer your chosen delivery day to someone else. 

Your payment instructions will contain a link to GoCardless asking you to set up a Direct Debit with us. GoCardless is a secure way of managing recurring payments and is fully covered by the Direct Debit Guarantee. More info on GoCardless.

If you haven’t received an email within 24 hours – please, get in touch with us.

Yes, you can pause for up to 2 weeks. Just let us know at least 3 days before your next scheduled delivery. If you fail to inform us about going away or moving house for example and we still deliver a loaf to you, we will still have to charge you for it.

If for any reason you need to cancel your subscription, please, let us know at least a week in advance in order to issue a refund. Without this notice we will need to charge you for another week.

Send us a message via Facebook, Instagram or email: hello@flourandsoulbakery.co.uk

Yes! We do. Visit our shop to find out more.